Septic Blue
Customer Experience Represenative
Full Time • Cumming
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Join Our Growing Team at Septic Blue, Inc!
Septic Blue is a leading provider of septic system services, specializing in septic tank pumping, inspections, repairs, and maintenance, has partnered with TeamOne Logistics, a workforce provider, to help maximize our growth potential.
We’re expanding and looking for detail-oriented, customer-focused professionals to join our team as Customer Service and Dispatch Representatives in our call center.
This is a full-time, direct-hire opportunity with excellent benefits and room to grow within our company!
Why Join Septic Blue?
We believe great service starts with great people. When you join our team, you’ll receive:
- $18-20/hr based on experience
- Clear opportunities for advancement — we promote from within
- Medical, dental, and vision benefits available on your first day
- 401(k) with company match
- Paid vacation, sick time, and holidays (plus premium pay for worked holidays)
- A supportive, team-oriented environment where your work matters
What You’ll Do
As a Customer Experience Representative, you’ll be the first point of contact for our customers and a key part of delivering exceptional service. Responsibilities include:
- Answering inbound calls and responding to customer inquiries with professionalism and urgency
- Scheduling service appointments and coordinating logistics to ensure efficient service delivery
- Providing accurate information about services, pricing, and timelines
- Maintaining and updating customer records in our system
- Resolving issues and ensuring customers feel confident and taken care of
This role is ideal for someone who enjoys problem-solving, staying organized, and keeping operations running smoothly.
What We’re Looking For
- 1+ year of customer service experience (call center or home services experience is a plus)
- Strong communication skills — clear, friendly, and professional
- Ability to multitask and stay organized in a high-volume environment
- Comfort learning and navigating software systems (ServiceTitan experience is a plus)
- A dependable team player with a strong work ethic
If you’re looking for a stable company, a supportive team, and real opportunity for growth, we’d love to hear from you.
REPLY TO THIS AD OR APPLY NOW:
https://intelliapp.driverapponline.com/c/teamonend?r=sbgaprimary&uri_b=ia_teamonend_670878788
About Septic Blue, Inc.
Septic Blue, Inc. is a trusted leader in residential and commercial septic services. Our success is built on our commitment to excellent service, integrity, and teamwork.
Septic Blue and TeamOne Logistics are E.O.E. M/F/D/V
Compensation: $18.00 - $20.00 per hour
(if you already have a resume on Indeed)